At 998bet, we believe betting should be a form of entertainment — like going to the stadium to watch Flamengo or tuning into CBLOL on a Sunday. When gambling stops being fun and starts becoming a concern, 998bet is by your side with tools, information, and support to help you get back in control.
Six pillars that show how seriously 998bet takes responsible gambling
All 998bet players have free access to control tools directly in their account dashboard — deposit limits, loss limits, session time controls, and self-exclusion. No red tape, no phone calls required.
998bet requires official ID verification to process withdrawals and performs age verification at registration. Players under 18 have no access to any service on the platform — no exceptions.
Our support team is trained to recognize signs of problem gambling and provide appropriate guidance. Available via live chat and email, 24 hours a day, in Brazilian Portuguese.
At 998bet, you can access the full history of all your bets, deposits, and withdrawals at any time. Having a clear picture of how much you're playing is the first step toward staying in control.
998bet does not use language that promises quick wealth or downplays the risks of betting. All communications about promotions and bonuses include the full terms and a clear responsible gambling notice.
998bet maintains monitoring systems that identify behavioral patterns that may indicate problem gambling — such as sudden spikes in deposits or bets that fall outside the player's usual activity.
Responsible gambling isn't about not betting — it's about betting in a way that doesn't harm your life. Like any other form of leisure: you go to a concert, spend some money, have a great time, and leave happy. When the concert starts eating into your rent, your sleep, and your relationships, that's when it becomes a problem.
At 998bet, a responsible player is one who:
The reality is that most people who bet on 998bet play this way. They follow the Brasileirão Série A, cheer for their team, place a bet on the weekend game, and that's it. It's fun, it's social, and it fits within their budget.
Problems arise when your relationship with gambling starts to shift. If you notice you're betting to ease anxiety, hiding your spending from the people you live with, or thinking about bets at inappropriate moments — that's worth pausing to reflect on. There's no judgment here. 998bet provides these tools precisely for moments like these.
All of 998bet's responsible gambling tools are available in your account dashboard. Here's how to access them:
Access the platform at 998bet.xyz or via the Android or iOS app. If you don't have an account yet, registration is free and takes less than 3 minutes.
Click your username in the top-right corner and go to "Account Settings" or "Responsible Gambling" directly from the profile menu.
Choose from deposit limit, loss limit, session limit, temporary break, or permanent self-exclusion. Each tool has its own setup screen with clear instructions.
Enter the desired amounts or time periods and confirm. Limits take effect immediately. Decreases apply without any delay; increases only take effect after a 24-hour reflection period.
If you have trouble setting up any tool, or would prefer our team to do it for you, reach out via live chat or email us at suporte@998bet.xyz. Support available 24/7 in Portuguese.
Understand how each tool works and when to use it
Sets the maximum amount you can deposit at 998bet per day, per week, or per month. You choose the period and the limit in BRL. Once the limit is reached, new deposits are blocked until the period resets automatically.
Sets a ceiling on how much you can lose within a given period — daily, weekly, or monthly. Once the loss limit is reached, the platform blocks new bets until the period resets. Ideal for players who want direct control over their financial outcomes.
Controls how long you can spend on the platform in a single session. As you approach the limit, 998bet displays a warning. Once the set time is reached, the session ends automatically. You choose the time in minutes or hours.
Suspends access to your account for a fixed period: 24 hours, 7 days, 30 days, or 90 days. During the break, you cannot log in, deposit, or place bets. The break cannot be cancelled before the period ends — this is intentional, to ensure it works as intended.
Permanently closes your 998bet account, with a permanent CPF block on new registrations. Any available balance is returned after identity verification. This action cannot be undone — it is a serious decision for those who have recognized that gambling is causing real problems.
Access your full account statement at any time: every bet placed, amounts deposited via Pix or other methods, withdrawals made, bonuses used, and current balance. Seeing the numbers clearly helps you make more informed decisions.
There is no single profile for someone with a gambling problem. It can happen to anyone — regardless of age, education, or financial situation. What tends to change is the person's relationship with gambling itself. Watch for these signs:
Using rent money, grocery funds, utility bill payments, or emergency savings to deposit on the platform.
Making new deposits immediately after a loss with the specific goal of "winning back" what was lost in the same session.
Lying to family or friends about how much time or money is being spent on betting and casino games.
Staying up late betting, losing sleep, or missing work and family commitments because of gambling.
Feeling anxious when you're not betting, irritated when someone brings it up, or using gambling to escape other problems.
Pulling away from friends, family outings, or activities you once enjoyed in order to spend more time betting.
Answer the questions below in your head. You don't need to share them with anyone — this is a reflection just for you. If you answer "yes" to several of them, it may be worth talking to someone or activating some of 998bet's control tools.
This doesn't necessarily mean you have a serious problem — but it is a sign to pay closer attention. Consider activating 998bet's control tools or reaching out to our support team. You don't need to wait for things to get worse before taking action.
998bet strictly prohibits anyone under 18 from accessing the platform. This isn't just a rule on paper — it's something 998bet enforces through active checks during registration and the withdrawal process, where photo ID documents are reviewed to confirm the account holder's age.
If you have children, nieces, nephews, or any minor under 18 who uses the same phone or computer as you, take a few basic precautions:
Contact 998bet support via live chat or at suporte@998bet.xyz. Any account found to be used by someone under 18 is closed immediately, with a full refund of real funds deposited and cancellation of all winnings.
The way 998bet communicates about betting and gaming is part of our commitment to responsible gambling. Here are some of the guidelines we follow across all our communications:
998bet never uses language suggesting that betting is a reliable way to make money or solve financial problems.
Every 998bet promotion displays the rollover and full terms before you accept — no surprises afterward.
The "+18" notice and responsible gambling reference appear on all 998bet communications — email, push notification, banner, and page.
998bet does not send excessive marketing communications to encourage deposits. Players under self-exclusion receive no promotional communications whatsoever.
Betting involves real financial risk — and 998bet says so openly, without softening the possibility of loss.
The most common questions about 998bet's responsible gambling tools and policies
Betting involves real financial risk. You may lose your entire stake. 998bet services are intended exclusively for users aged 18 and over residing in Brazil. Never bet more than you can afford to lose.
Contact our support team via live chat at 998bet.xyz or by email at suporte@998bet.xyz. Available 24 hours a day, 7 days a week, in Portuguese. You can also access your account to activate the control tools now.